After Sales Customer Support

After sales service include the following:

Installation and Comissioning
AMC / Site Maintenance (24 x 7 support teams)
Repair (R&R) - One centralized service/repair centre (at Head Office: 362, Pace City II, Sector 37, Gurgaon - Haryana 122001)
Training facility
IFS and ETS tools used by repairs for maintaining & traceability of records

Log–in / Escalation Procedure

In case of any Service / Breakdown, call may be logged in with regional/zonal service personnel (please click on respective area button of the map attached below) from the site who shall give personalized attention for resolving the problem first, telephonically. If required, you may use the following escalation.

Level 1: Please call at +91 9350117783 or e-mail to Head, Customer Support

Level 2: Please call at +91 9350164216 or e-mail to AGM, Support and Business Development

Level 3: Please call at +91 9350164215 or e-mail to COO

For a detailed link to our customer support team all over India please click here.

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After Sales Customer Support

Log–in / Escalation Procedure

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